City Experiences is seeking a Deckhand for our HMS Ferry operation in Oklahoma City.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Deckhand monitors the river, vessel, and passengers on the Oklahoma River Cruises to ensure safety during ferry operation. This position also handles mooring lines and performs custodial and maintenance tasks. Additionally, the Deckhand is responsible for selling tickets, refreshments, and merchandise as well as providing a high level of customer service.

Essential Duties & Responsibilities:

• Monitor river, vessel, and passengers to ensure safety during ferry operation.
• Participate in onboard training and routine drills.
• Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, life preservers, work vest).
• Use proper Personal Protective Equipment (PPE).
• Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Material Safety Data Sheets (MSDSs) (as(as required).
• Report safety related concerns.
• Handle mooring lines to dock or undock the vessel and transit locks.
• Sell tickets and concessions; responsible for ticketing equipment, inventory, and cash.
• Provide refreshments, including alcohol beverages at times, to charter guests.
• Perform lookout duties while underway, including watching for other vessels and monitoring the river for potential unsafe conditions.
• Assist in boarding and disembarking of passengers.
• Assist with filling water, bunkering fuel, connecting and disconnecting shore power as directed.
• Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed.
• Seek the highest levels of quality and professionalism.
• Work to achieve the highest levels of performance and productivity.
• Communicate operation promotions to guests.
• Assist Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
• Assist Captain in ensuring vessel is in an inspection-ready condition at all times.
• Present professional level of customer service and appearance to all clients.
• Responsible for handling money and balancing deposits/money bags.
• Additional job duties as assigned.

Requirements & Qualifications:

• HS Diploma
• Valid First Aid/CPR Certification, and/or ability to obtain and maintain
• Obtain and maintain certification for alcohol service after training completion
• Valid Driver's License
• Copy of DD214, if Veteran status
• Exceptional customer service skills
• Strong organizational and interpersonal skills
• Excellent verbal and written communications skills
• Ability to effectively interact with the public
• Ability to work in fast-paced, quickly-changing environment
• Ability to process calculations frequently and continuously
• Minimum six (6) months Customer Service experience
• Cash handling experience preferred
• Proven track record of working successfully in a team environment
• Must be at least 21 years of age

Salary: $14/hour. Part-Time and Full-Time available

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.